Dear Charles Wagner,

Shannon and I would like to take a moment and thank you for your services.

From the first moment we spoke with Katherine and she passed our call straight to you personally, even though you were in a meeting. We were impressed with you and your staffs’ instant and swift responses to our case and complicated needs.

From the beginning of the whole process to the end of the settlement, you and your staff maintained reliable, fast, friendly and professional service.

We appreciate your patience and the extra time you took to explain all the legal documents and to make sure that we understood how the process worked, as we had never been in this situation before.

Thank you Charles, and your staff, again for making us feel safe and protected with your law firm. We wish you great success in the future!

Sincerely,

Shannon and Keith